SpeisandoView demo
Click through menu, cart, checkout, order status and operator view.
Help for your Speisando website
Find the right next step for evaluation, setup, the website admin area, daily operations and support.
Matched to your current state
Are you evaluating Speisando?
Start with the demo, pricing or a short question. You do not need to solve technical details before the right plan is clear.
Speisando from evaluation to daily operations
- 1. Decide
Use demo, templates and pricing to understand how your restaurant website looks with menu, checkout and operator view.
- The demo shows ordering and the operator view without real risk.
- Pricing explains the Speisando subscription and optional Startklar service.
- Templates help with the visual direction for takeaway, pizzeria or delivery businesses.
- 2. Subscription and checkout
In checkout, choose monthly or yearly billing for the Speisando subscription. You can optionally add the one-time Startklar service to transfer existing content.
- Stripe guides secure payment.
- You review plan and interval before confirming.
- Domain wishes can be noted, but they do not automatically complete every domain order.
- 3. Setup and domain
In My Shop, you follow setup progress. The dashboard shows status, required details, progress and domain steps.
- The setup check confirms whether all requirements are met.
- The progress view shows which step is currently running.
- DNS connects your own domain to the finished website.
- 4. Maintain content in the website admin area
After setup, you maintain menus, prices, opening hours, legal content, orders and publishing in the website admin area.
- Changes are prepared and published without redeploying the website.
- Menu, options and prices stay separate from the template.
- Orders use the operator board with status for your team and guests.
- 5. Daily operations
In daily work, use the dashboard for subscriptions, domains, team, status and support, and the website admin area for content, orders and business insights.
- During a temporary website restriction, the dashboard remains available while the public site may be limited.
- Status page and notifications help with platform messages.
- For unclear errors, support chat is faster than long searching.
Start and plan selection
If you are still choosing or preparing your first shop.
What does the Speisando subscription include?
The Speisando subscription includes technical provision, operation and support. Entering your menu and content is not included; the clearly scoped Startklar service can be booked once for that transfer.
Do I need a domain before checkout?
No. You can note a preferred domain or connect an existing domain later. The actual domain connection happens after technical provisioning.
When should I use chat instead?
Use chat if you are unsure which plan fits, whether your domain is suitable or whether your business has special requirements. A short question often saves more time than a long technical search.
Setup and provisioning
For setup checks, progress and domain connection.
When is my shop technically ready?
When required details are complete, the setup check succeeds, setup is finished and the public address is reachable. The customer area shows the current state.
Why does provisioning not start?
Often required details are missing, the subscription is inactive or the setup check could not be completed. The progress view shows the affected step. If the message is unclear, contact support.
What do the setup steps mean?
They explain what Speisando is preparing and whether you need to take action. Our support team checks technical details when needed.
Domain and DNS
For own domains, purchased domains and final checks.
What is DNS in simple terms?
DNS connects your domain to your Speisando website. You add the values shown in the dashboard at your domain provider. Speisando then checks whether the domain points correctly.
My domain stays pending. What can I do?
First check typos in host and value. DNS changes can also take a few minutes. If the final check still fails, support is the right next step.
Can Speisando check the domain for me?
Yes. With technical setup or manual domain review, we classify the case and tell you if anything is needed from you or your domain provider.
Website admin area and content
For menu, content, opening hours, orders and publishing.
Where do I maintain menu, prices and opening hours?
You maintain these in the website admin area, not in the dashboard. The dashboard covers subscriptions, domains, team, status and support.
Does the website need a redeploy when I change dishes?
No. Content and design are stored separately. You can save and publish menu, price or page changes without technically redeploying the website.
How do orders work in daily operations?
Guests order through your website. In the operator view, you see new orders, update their status and guests see the matching public order status.
What if I published the wrong content?
First check the affected content in the website admin area. If you are unsure which version is published or something was not saved correctly, contact support with the shop name and time.
Subscriptions, payments and temporary restrictions
For invoices, payment status and restrictions.
Where do I manage subscription and payments?
In Subscription and payment status, you find active subscriptions, notices and access to the Stripe billing portal.
What does a temporary website restriction mean?
If payment problems occur, the public shop page can be restricted. Your dashboard remains reachable so you can check payment data, clarify subscription status or contact support.
What fees apply to orders?
You pay your fixed Speisando subscription. Speisando does not take a hidden revenue share. Online payments can incur provider fees such as Stripe fees; cash payments do not create payment provider fees.
Support and incidents
When something is unclear or a flow is blocked.
Fastest way to contact support?
Signed-in users use support chat. If you come from a shop context, that context is included. Guests or prospects use sales chat.
What details should I include?
Shop name, affected area, timestamp and exact error text if available.
Where can I see platform incidents?
The status page shows planned maintenance and incidents. If only your shop is affected, open support chat so we can check the domain and recent steps.